Shipping policy
Shipping Policy – CAPA.PK
At CAPA.PK, we aim to deliver your orders quickly and efficiently. Please read our shipping policy to understand how we handle deliveries and timelines.
1. Logistics Partner
Our trusted logistics partner is Leopards Courier Service, ensuring reliable and timely delivery of your orders.
2. Delivery Options
- Standard Delivery: Orders are delivered within 4 to 5 business days after dispatch.
- Cash on Delivery (COD): Available for all eligible orders across Pakistan.
3. Shipping Charges
- Shipping charges may vary based on your location and the size/weight of the order. Exact charges will be calculated during checkout.
4. Order Tracking
Once your order is dispatched, a tracking number will be shared via email or SMS, allowing you to monitor your shipment's progress through Leopards Courier Service.
5. Important Notes
- Delivery timelines may vary slightly due to unforeseen circumstances, such as weather conditions or courier delays.
- Ensure that the delivery address provided during checkout is accurate and complete.
- If the courier is unable to deliver due to incorrect information, additional charges may apply for re-delivery.
6. Damaged or Missing Items
- To claim damages during delivery, you must provide an unboxing video of the parcel as proof.
- Report any delivery issues to our customer support within 24 hours of receiving the order.
For any questions or concerns regarding shipping, please contact us at:
📧 Email: capa.pk.shop@gmail.com
We value your trust and are committed to delivering your orders safely and on time!